Synergistic Office Solutions SOS Help Desk Knowledgebase
SOS 2010
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Knowledgebase SOS 2010

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Running queries using DBISQL

Instructions for using the included DBISQL utilities to query data from the SOS database. This article is for SOS Release 2010. Link to document for SOS 2010: http://www.sosoft.com/userdocs/?p=9...

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(Alternate Format) Fast Provider Activity Report - Rendering

This alternate format of the Provider Activity Report by Rendering Provider runs much faster than the standard report. For use with SOS 2010. (This format will be included with SOS 2011.) Link to det...

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Backup and Recovery Advanced Topics

This document includes: Backing Up a Database While It Is Running Live Backup and Database/Log Mirroring Data Recovery Transaction, Checkpoint, and Rollback Logs Moving the Transaction Log Cre...

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Installation and Configuration Troubleshooting

This document discusses the following topics for SOS Release 2010/2011: Database Corruption Authentication Error Unable to Connect to Database Invalid Transaction Log ODBC Configuration Firewa...

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Upgrading from SOS 2009 to SOS 2010

The upgrade to SOS 2010 is quite similar to previous SOS upgrades that you may have done. It does, however, replace your older Sybase database components with newer versions. In some cases that change...

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Extending Cache Size Beyond 1.8 GB Using 32 Bit Windows

The best and simplest option for getting optimal performance from a large database is to run it on a 64 bit Windows system with an abundance of RAM. Ideally, you would have enough RAM installed in you...

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Running the SQL Anywhere 11 Database as a WIndows Service

The primary reason to configure the SOS SQL Anywhere database to run as a service is that it will continue to run even if nobody is logged into the server computer. Assuming that you set the service t...

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Client/Server Computing with Sybase SQL Anywhere

For a formatted version of the information below, see: http://www.sosoft.com/userdocs/?p=7 Complete Sybase documentation for Sybase SQL Anywhere (SA) can be found by selecting Sybase Manuals on th...

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Backing Up Your Data

For a formatted version of the information below, please see: http://www.sosoft.com/userdocs/?p=5 Nothing that you do on your computer in the course of a day — or for that matter, a month — has an...

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System Recommendations for SOS 2010 / 2011

These recommendations include CPU, RAM, display monitor, drives and capacity, operating systems, server requirements, standalone requirements, and network workstations requirements. Details can be ...

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Spellchecker stops at every word

If the spellchecker cannot find its dictionaries, it will not recognize any words and therefore prompt the user for handling of every one. These are the required dictionary files and should be pres...

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Querying SOSDATA from within MS SQL Server

This article provides detailed instructions for setting up a Linked Server in Microsoft SQL Server so that you can query data from the SQL Anywhere SOSDATA database from within SQL Server. See: htt...

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How to enter G-codes in OM for Electronic prescribing

There are three things that need to be done prior to billing G-code transactions in OM: 1. Go to Lookups > Services enter all the G-codes. Make sure that you check the box "Include on Cla...

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